Privacy Policy
Houston Power Washing (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us in any capacity.
By accessing or using our website [https://houston-power-washing.com] (the “Site”), you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personal data:
a. Information You Provide Voluntarily:
- Name
- Email address
- Phone number
- Property address
- Payment preferences (excluding full card details if processed via a third-party)
- Service details and job requests
- Any communication you send via our forms, email, or phone
b. Information Collected Automatically:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of access
- Referring website
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Provide, schedule, and confirm requested power washing services
- Communicate with you about quotes, job updates, and support
- Send invoices and payment confirmations
- Respond to inquiries and customer service requests
- Offer discounts or promotional deals (such as our 10% cash discount)
- Improve website functionality and user experience
- Comply with legal obligations and industry regulations
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service providers: For payment processing, email delivery, website hosting, and analytics
- Vetted subcontractors or technicians: Only as necessary to complete your scheduled service
- Law enforcement or legal authorities: If required to comply with legal processes or to protect our rights
All third parties are contractually obligated to keep your data confidential and secure.
4. Data Security
We implement commercially reasonable security measures to protect your information, including:
- SSL encryption on our website
- Secure password-protected databases
- Role-based access control to sensitive data
- Industry-standard firewalls and backups
However, no system can be guaranteed 100% secure, and you acknowledge this inherent risk when using our services or submitting information online.
5. Your Choices and Rights
You have the right to:
- Request access to the personal data we store about you
- Correct or update your personal information
- Request deletion of your information (subject to legal or service obligations)
- Opt out of promotional emails or contact
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and usage trends
- Remember user preferences
- Improve page load times and functionality
You may disable cookies through your browser settings, but doing so may limit some features of our site.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.
8. External Links
Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of these sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly for updates.
10. Contact Us
For questions about this Privacy Policy or your data:
Houston Power Washing
Website: https://houston-power-washing.com